Customer Reviews
Read what Albany homeowners say about our appliance repair service. Real customers, real experiences, real results.
What Our Customers Say
Real reviews from real Albany homeowners who trusted us with their appliance repairs.
“Our washing machine stopped draining right before a houseful of weekend guests arrived. Called Albany Appliance Repair at 9 AM and they were here by noon. The technician was professional, explained everything clearly, and had us up and running in under an hour. Pricing was exactly as quoted—no surprises.”
Jennifer M.
Pine Hills, Albany
“Refrigerator died overnight and we had $300 worth of groceries at risk. They prioritized our call as an emergency and arrived within 3 hours. Replaced the compressor relay and saved all our food. The technician even gave us tips on preventing future issues. Extremely grateful for the fast response.”
Robert T.
Delmar
“Appreciated the upfront pricing before any work started. Our dishwasher was leaking and they diagnosed a worn door gasket. They had the part on their truck and completed the repair same visit. No more puddles on the floor! Fair pricing and honest service.”
Maria S.
Center Square, Albany
“Dryer was taking forever to dry clothes and making a grinding noise. The technician found a worn drum roller and clogged vent. Fixed both issues and now it works better than when we bought it. He also checked for fire hazards—didn’t charge extra. Very thorough service.”
David K.
Colonie
“Oven stopped heating the day before Thanksgiving. They squeezed us in despite being fully booked. Replaced the igniter and had us baking again in time for the holiday. The technician was respectful of our home and cleaned up completely. Saved our Thanksgiving!”
Sarah L.
Troy
“Called three other companies before finding Albany Appliance Repair. Only ones who answered the phone and could schedule same-day service. Washer wouldn’t spin and they found a broken belt. Had the part on the truck and fixed it in 45 minutes. Finally found a reliable appliance repair company in Albany!”
Thomas B.
Guilderland
“Honest assessment saved us money. Our 12-year-old dishwasher needed a $400 repair and they recommended replacement instead. No pressure, just honest advice. Appreciated not being oversold. When we’re ready for our next appliance repair, we’re definitely calling them first.”
Lisa P.
Latham
“Ice maker stopped working and water was leaking inside the freezer. Technician diagnosed a frozen water line and showed me how to prevent it from happening again. Cleaned the condenser coils while he was there at no extra charge. Goes above and beyond.”
Karen W.
Clifton Park
“Gas dryer wouldn’t ignite. Safety concern so we needed someone quickly. They came same day, replaced the igniter, and tested everything thoroughly for gas leaks. Appreciate the focus on safety. Professional service from start to finish.”
Michael R.
Schenectady
Why Albany Homeowners Choose Us
Consistent themes in our customer reviews reveal what matters most.
Fast Response
Same-day service available when you call before noon. We understand broken appliances can’t wait.
Honest Pricing
Written quotes before work begins. The price we quote is the price you pay. No hidden fees or surprises.
Expert Repairs
Licensed technicians with 5+ years experience. Most repairs completed same visit with parts stocked on trucks.
Quality Guarantee
90-day labor and 1-year parts warranty. We stand behind our work because quality repairs rarely need warranty service.
Experience 5-Star Service
Join hundreds of satisfied Albany homeowners who trust us with their appliance repairs.
